The Soteria™ Collection service is our core product and behind everything we do. The Soteria collection process is simple, add your feeds to the Soteria platform and watch the seamless Soteria process capture the Realtime data into the compliance platform.
Soteria™ - The only platform available that can capture, normalise, store and reconstruct mobile and fixed line phone calls, as well as all other business communications, ensuring clients are fully compliant.
The way we communicate is constantly evolving and industry regulations now require businesses to capture, store and analyse all related communications more than ever before. Soteria™ is our patented technology platform that enables organisations to meet all local and global regulations.
Modular Capture Compliance Solutions
Securely capture all of your data from over 120 data feeds to ensure accurate record keeping and regulatory compliance, It’s Cloud based - turn it on with a click. No hardware needed.
Capture over 120 feeds of data
Flexible retention periods
Strict user permission controls
PCI DSS, Dodd-Frank, GDPR, KYC, MiFID II, HIPAA compliant and more
Enrich call recordings with Voice AI, improve customer experience and enable proactive compliance.
Automatic data transcriptions
Line-by-line sentiment analysis
Notifications of negative calls and keyword alerts customisable by you
Advanced API for integration of call data in BI tools and apps
Call and AI data dashboards and reports
Multi-Channel Data Capture
Get a secure, single view across all channels including:
Fixed line and mobile voice
Social media, including Facebook, Twitter and LinkedIn
Microsoft Teams / Zoom / Cisco
Trade feeds including Bloomberg and Reuters
Full list available on request
Stay Compliant Globally
Soteria™ is designed to enable compliance with:
BSI BIP 0008
ISO TR 15801
BSI DISC PD 5000
Financial Supervisory Authority (Norway)
Financial Conduct Authority (UK)
Dodd-Frank Act (USA)
MIFID II (EU)
Legal Hold & Flexible Retention Policies
Soteria™ allows Legal hold to be actioned in an instant and has a granular retention policy system that is fully customisable.
Deduplication Of Data
Capture all your data into our data repository, the Soteria™ platform intelligently cleans the data removing duplication and creating a single view of all data.
Instant Keyword Alerting
Perform keyword searches on all data and setup keyword alerting so you never miss important data breaches.
Single View of Data
In real-time, Soteria™ offers you a single-pane view of any communication data, with fully-customisable role-based dashboards, and a permissions hierarchy to manage user access. Trade reconstructions can be created instantaneously, and collated information around a topic or event can be viewed remotely in a containerised manner.
YOUR TRUSTED COLLECTION ADVISOR
At Insightful Technology, we don't believe in just selling solutions. In this increasingly complex and comprehensive financial regulatory landscape, there are endless interpretations, approaches and options. Working out your path can be challenging.
As an Insightful Technology customer, you can call on our experts to help guide and advise you on your regulatory journey. We work closely with you to share our experiences and complement your in-house teams with our regulatory and technical expertise.