Streamline records management
Remove cost and save time with a single platform and source of record.
Records Requests
High performance search module allows high volumes of records requests in a matter of seconds.
Seamless data capture
Capture all electronic communications data, with over 120 connectors integrated
Unparalleled scalability
Scale seamlessly for increasing user counts and data volumes, with no system performance, or speed issues.
Budget & Resources
Deliver more with less is a critical mission for lean IT teams.
Implementation
Dedicated implementation professional and resources to completion.

Advanced Voice Analytics
Unrivalled Transcription Accuracy
Some of the world’s largest institutions rely on Insightful Technology Speech Analytics. Powered by Fusion AI & Analytics, we put unmatched transcription and comprehension accuracy at your fingertips. Accurately process voice with complete speaker separated transcription for 100% of customer interactions.
Transcription analysis includes:
- AI-driven conversational themes
- Push-button root cause analysis
- Emerging trends on categories and unlimited terms
- Sentiment analysis and core on every interaction and more.