Streamline records management
Remove cost and save time with a single platform and source of records.
Cope with multiple records requests
Use our powerful search module to manage and action high volumes of record requests in a matter of seconds.
Capture all data
Capture all required electronic communications data, using over 160 integrated data sources.
Scale as needed
Scale seamlessly for increasing user numbers and data volumes, without system performance or speed issues.
Optimise budgets
Cost-effective delivery is critical for mission compliant IT teams.
Implement easily
Our professional and expert team will organise your efficient capture and record process.
Take advantage of advanced voice analytics
You need unrivalled transcription accuracy
Some of the world’s largest institutions rely on our speech analytics. With our Fusion AI analytics, you have unmatched transcription and comprehension accuracy at your fingertips. You can accurately process voice recordings into complete speaker-separated transcriptions of all your customer interactions.
- AI-driven conversational themes
- Push-button root cause analysis
- Emerging trends on categories and unlimited terms
- Sentiment analysis and core on every interaction and more.