Centralise your data
Improve audits and give clinicians HIPAA-compliant access to
centralised data from different systems.
Ensure data security
Enforce administrative, physical and technical safeguards to protect patient data to comply with HIPAA’s rules for electronic protected health information (ePHI).
Reduce your technology footprint
Benefits include decommissioning of legacy platforms and applications, saving users time, saving costs, and eliminating unnecessary maintenance and licencing fees.
Make informed decisions about patient care
Secure access to patient records and shared communications can
support making informed clinical decisions.
Ensure HIPAA and HITECH compliance
Make sure your organisation securely stores, interrogates and retrieves electronic comms in compliance with HIPAA and HITECH to meet your EHR retention mandates.
Follow best practices
Enforce HIPAA, HITECH, and information governance best practice ensuring healthcare organisations have secure, auditable electronic communication archives.
Take advantage of advanced voice analytics
You need unrivalled transcription accuracy
Some of the world’s largest institutions rely on our speech analytics. With our Fusion AI analytics, you have unmatched transcription and comprehension accuracy at your fingertips. You can accurately process voice recordings into complete speaker-separated transcriptions of all your customer interactions.
- AI-driven conversational themes
- Push-button root cause analysis
- Emerging trends on categories and unlimited terms
- Sentiment analysis and core on every interaction and more.
