Bringing the capture, real-time surveillance and use of mobile communications into one, user optimised application. Helping make compliance proactive, not reactive.
Insightful Technology is delighted to announce the launch of PRESENCE, its unified mobile communications compliance product, enabling regulated financial and other companies to capture, monitor and surveil across modern mobile messaging channels.
As traders and client-facing staff across both traditional finance and crypto increasingly rely on modern messaging platforms, compliance teams face growing pressure to adapt compliance tools to meet regulatory requirements (or face high fines). Business risk is heightened across fast-paced channels, and for compliance professionals, it’s time to adopt a real-time, proactive approach rather than relying solely on after-the-fact reporting*.
With PRESENCE, firms can:
- Capture voice and messaging channels like WhatsApp, Telegram, SMS etc
- Detect and block in real time potentially risky communications through integrated surveillance
- Unify used-by-employee mobile channels into one, user-friendly interface ready for monitoring
- Maintain evidential weight of data for audit and regulatory requirements.
“PRESENCE gives businesses a great opportunity to reduce costs, drive efficiencies and consolidate suppliers. Data is everywhere, oversight is not. Most businesses lack visibility into the non-traditional communication channels now used by employees and clients. They can now fill this gap and improve their compliance posture.”
PRESENCE will be available to the market in September 2026, with early adopters working together with Insightful to ensure necessary mobile communications platforms can be integrated.
About Insightful Technology
Founded in 2014, Insightful’s mission is to introduce disruptive SaaS technology and risk management to clients to dramatically reduce the costs, risks and complexities associated with the regulatory landscape, while simultaneously placing control back into the hands of their businesses.
In 2022, Bloomberg invested in Insightful Technology and signed a reseller agreement for FUSION, SOTERIA™ and data localisation.
Insightful builds innovative software to significantly reduce risk and costs for our clients. Insightful’s customer-defined data models enable risk management to be integrated into workflows to demonstrate compliance with processes and procedures that are in place to exceed regulatory and corporate requirements.
Insightful does all the heavy lifting, so clients don’t have to worry about understanding the technical aspects and format of their data.
Author: Douglas Mulvihill
Marketing Director, Insightful Technology
Sources and information
* IOSCO (2025).
Policy Recommendations for Crypto and Digital Asset Markets – 2025 Update.
https://www.iosco.org/library/pubdocs/pdf/IOSCOPDxxx.pdf
Journal of Financial Compliance (2025).
“Supervisory Controls and Encrypted Messaging in Regulated Financial Markets.”
https://www.henrystewartpublications.com/jfc
U.S. Securities and Exchange Commission (2025).
SEC Press Releases and Enforcement Actions – Recordkeeping and Off-Channel Communications.
https://www.sec.gov/enforcement
