Soteria™ Live Recording Overview
Soteria™ Can capture many traditional and cloud based calling solutions including Cisco, Webex, Teams and Zoom. These are captured using our own cloud based compliant recorders, recordings are displayed in the Soteria platform and accessible by users.
Voice to text allows Soteria to search voice communications for predefined keywords and report to compliance officers.
Modular Voice Compliance Solutions
Securely record all of your conversations to ensure accurate record keeping and regulatory compliance, It’s Cloud based - turn it on with a click. No hardware needed.
Replay calls instantly in the web portal
Flexible retention periods
Strict user permission controls
PCI DSS, Dodd-Frank, GDPR, KYC, MiFID II, HIPAA compliant and more
Soteria™ Intelligent Cloud
Enrich call recordings with Voice AI, improve customer experience and enable proactive compliance.
Automatic call transcriptions
Line-by-line sentiment analysis
Notifications of negative calls and keyword alerts customisable by you
Advanced API for integration of call data in BI tools and apps
Call and AI data dashboards and reports
Capture all voice platforms into the compliant Soteria™ Platform. We capture internal & external voice including federated.
External Voice PSTN
Capture all your platforms external federated & PSTN voice into the compliant Soteria™ Platform.
We capture internal & external voice including federated.
Capture all Internal video platforms into the compliant Soteria™ Platform.
We capture internal & external video including federated.
Capture all desktop & application sharing into the compliant Soteria™ Platform. We capture internal & external desktop & application sharing including federated. This include Whiteboards, let's just say if you can share it we capture it.
Capture all Instant Messaging into the compliant Soteria™ Platform. We capture internal & external Instant Messages including federated.
In real-time, Soteria™ offers you a single-pane view of any Teams communication, with fully-customisable role-based dashboards, and a permissions hierarchy to manage user access. Trade reconstructions can be created instantaneously, and collated information around a topic or event can be viewed remotely in a containerised manner.