Mobile communications compliance with Insightful Technology.

What problems does Presence solve?

Whether you’re worried that your employees’ internal comms and their conversations with customers aren’t entirely compliant or you require a monitoring tool to stay on the right side of regulations, it’s time you consider using a mobile communication recording solution for the likes of WhatsApp, Telegram etc.

Welcome to Presence, Insightful Technology’s very own, easy-to-use mobile communications recording solution to ensure mobile communications compliance.

Monitor your employees 'off-channel' mobile comms on the likes of WhatsApp, Telegram etc

Mobile communications recording

Mobile recording

  • Governed capture of mobile communications (e.g. Telegram, WhatsApp, SMS).

 

  • Integration of professional communications channels (e.g. Microsoft Teams, Slack, Lark).

 

  • Real-time detection and blockage of problematic comms (e.g. profanities, threats, etc.).

 

  • Unification of mobile channels into one, user-friendly interface.

 

  • Manage and monitor mobile communications live.

 

  • Detect behavioural changes and potential risks.

 

  • Engage with your preferred mobile channels through a user-friendly portal.
Mobile communications compliance with Presence by Insightful Technology.

Stay compliant and mitigate risk

How you benefit

  • Increase efficiency and gain easier engagement with day-to-day mobile communications.

 

  • Enhance oversight for real-time risk spotting and mitigation.

 

  • Experience optimal flexibility through a choice of native or governed capture of mobile communications.

 

  • Empower your workforce to remain compliant on their preferred mobile channels.

 

  • Proactively monitor policy violations, ensuring your team performance and morale remain high.

 

  • Shift from reactive compliance to a proactive culture of risk detection and reduce the chances of reputational damage.

More than ‘off-channel’ capture

Mobile communications compliance has become increasingly complex, with regulators wanting to ensure ‘off-channel’ communications are captured with equal auditability of traditional communications. This means ensuring the capture and collection of messages and calls your employees engage in through WhatsApp, Telegram, etc.

 

At Insightful, we don’t just ensure these WhatsApp and Telegrams messages and calls can be captured with our mobile communications recording solution, we aim to provide you with additional value and insights that can benefit your business and allow you to gain insights in real-time about non-compliance.

Stay compliant with mobile communications recording by Insightful Technology.

More about mobile communications recording

If you’d like to know more about how our mobile communications recording solution can help your business stay compliant, get in touch with us.

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