Monitor, capture and control mobile communications
Monitor WhatsApp, Telegram, SMS and Microsoft Teams communications in real time.
Gain real-time visibility of employee communications and proactively identify potential conduct and compliance risks before they become regulatory issues.
Built for regulated communications
Capture ➊ Monitor ➋ Investigate ➌ Govern
The risk has moved >>
Why mobile communications compliance matters
Business communications have evolved rapidly. Employees now communicate with colleagues and customers via WhatsApp, Telegram, SMS, Microsoft Teams, and other mobile messaging platforms, creating new compliance, conduct, and regulatory challenges for organisations operating in regulated industries.
PRESENCE is changing that.
Proactive compliance
Native mobile communications capture
Capture business communications across WhatsApp, Telegram, SMS, Microsoft Teams and enterprise collaboration platforms through a single, unified solution. PRESENCE securely captures communications in their native format, preserving the context and integrity of every conversation for compliance monitoring, investigations and regulatory reporting.
By centralising communications from multiple channels, compliance teams gain complete visibility, maintain a robust audit trail and ensure business-critical conversations are always available when needed.
Detect risks as they happen
Real-time policy enforcement
Move beyond simply recording communications after the event. PRESENCE continuously monitors and analyses mobile communications in real time, helping organisations identify policy breaches before they become regulatory or reputational issues.
Using configurable policies and intelligent monitoring, PRESENCE detects inappropriate language, confidential information sharing, market abuse indicators and other conduct risks as they occur. Automated alerts enable compliance teams to respond immediately, while configurable controls can help prevent non-compliant messages from being sent.
Transform compliance from a reactive process into proactive risk management, giving your organisation greater visibility, control and confidence.
Reveal the behaviours and trends
Spot risk early with behavioural analytics
Compliance isn’t just about individual messages, it’s about recognising patterns of behaviour. PRESENCE uses behavioural analysis and intelligent pattern matching to identify emerging conduct risks before they escalate into larger regulatory issues.
Rather than relying solely on keywords, organisations gain greater insight into changing employee behaviour, communication trends and potential misconduct. Reveal the behaviours and trends driving organisational risk and allow compliance teams to intervene before issues escalate.
One unified platform
Replace multiple compliance tools with one unified platform
Many organisations rely on separate tools for mobile recording, communications surveillance, investigations, behavioural analytics and reporting. PRESENCE brings these capabilities together in a single platform, reducing complexity, streamlining operations and giving compliance teams a complete, connected view.
One platform to capture, monitor, investigate and report across comms channels.
One consistent user experience that simplifies workflows, training and adoption.
One investigation environment to review evidence, uncover connections and manage cases.
One unified compliance policy framework for consistent controls across teams and jurisdictions.
One complete, defensible audit trail covering activities, decisions and outcomes.
Native channel coverage
Every conversation.
Capture business communications in their native format and apply a single compliance framework across the channels employees use every day.
Telegram
Monitor and capture Telegram communications through a secure, centralised platform, helping compliance teams maintain visibility across one of today’s fastest-growing business messaging applications.
Capture business-related WhatsApp messages in real time, enabling organisations to monitor conversations, identify policy breaches and retain communications for investigations and regulatory compliance.
Microsoft Teams
Integrate with Microsoft Teams to capture chats and collaboration activity, providing compliance teams with a consistent view across both desktop and mobile communications.
SMS
Capture traditional text messages alongside modern messaging platforms, ensuring complete oversight of business communications regardless of how employees choose to communicate.
03
Investigate faster
Give teams centralised search, conversation context and a complete audit trail across channels.
02
Respond earlier
Surface emerging conduct and communication risks while there is still time to intervene.
01
Reduce tool sprawl
Replace disconnected capture, surveillance and investigation tools with one platform and one policy framework.
Built for compliance teams
More signal.
Less operational noise.
Why PRESENCE
Recording captures the past.
PRESENCE helps shape what happens next.
Traditional mobile recording
☉ PRESENCE
Records after the event
Monitors communications in real time
Reactive compliance reviews
Proactive risk identification
Multiple disconnected products
One unified compliance platform
Keyword alerts in isolation
Behavioural analytics and pattern detection
Fragmented investigations
One complete investigation environment
See PRESENCE in action
Move from finding risk later to acting on it now.
Book a personalised demo and see how PRESENCE can bring mobile capture, monitoring and investigations into one unified compliance platform.