Record voice, video and live chat on your 3CX network
Record the 3CX communications suite using the synergy of 3CX and Insightful Technology to stay compliant.
3CX compliance recording powered by Insightful Technology
Our solution is a 3CX channels recording solution that captures voice, video and live chat ready for surveillance and monitoring.
With our 3CX capture and archiving solution, you can:
Record all communications on the 3CX network
Capture 3CX voice, video and live chat for regulatory compliance purposes.
Use powerful transcription and analytics
Search, transcribe, categorise and analyse interactions from 3CX for rapid insights and analysis.
Maintain robust data governance of 3CX recording
Securely archive, retrieve and control recorded interactions on 3CX and erase them when further retention is no longer needed.
Improve oversight and efficiency
Automate compliance processes, streamline investigations and use intuitive dashboards to proactively address compliance issues.
If you’d like to discuss our 3CX compliance recording solution and how we can help your business, get in touch with our team.
If you’d like to see the other data sources we capture, see our integrations page. If you’d like to discuss these, get in touch with our team.
Insightful Technology
Why businesses work with Insightful Technology
We help businesses manage communications securely and confidently through advanced data archiving, surveillance and e-discovery solutions. Our technology streamlines compliance workflows, reduces risk and delivers the visibility needed to meet evolving regulatory and legal obligations.
Based right at the heart of the City of London next to the Bank of England, we’ve been developing and implementing technology solutions for over ten years.
End-to-end cross-industry compliance, surveillance and risk mitigation solutions
From data modelling, data capture and compliant, secure archiving to automated risk detection, we cover every aspect of regulatory compliance.
Large global footprint of existing clients
Businesses trust us, and we also have an ongoing partnership with Bloomberg that started in 2022.
Global platform
Ensuring we can deliver our service and solution, designed to suit your business, in any country, region or jurisdiction for regulatory data localisation.
Stay secure and private
With enterprise-grade encryption and storage in fully compliant, jurisdiction-specific vaults (Insightful private cloud, public and hybrid cloud).
Our certifications
These include SOC 2 Type 2, BS 10008, ISO/IEC 27001, ISO 9001:2015, ISO 22301, Cyber Essentials Plus and HIPAA.