Soteria™ Zoom Recording Solutions
The Insightful Technology Zoom recording solutions enhance an organisation’s ability to utilise remote meetings and sharing of content and still meet their regulatory, compliance and information security requirements.
More and more these days remote meeting platforms such as Zoom are used for meetings within organisations of all sizes. Not only does it enable internal teams to collaborate, but through its ability to seamlessly connect with the telephone network, it is fast the de-facto corporate meeting platform.
Insightful Technologies Zoom Recording Solutions make it possible for organisations to record meetings including chat messages from a global platform that collects and processes the data into a secure archive solution. With automatic recording of every call and conversation on Zoom your organisation can be confident it is meeting its requirements.
The Insightful Technology Zoom recording capabilities are worldwide with cloud collectors located in the US, EMEA and Asia Pacific regions. The Zoom recording solution forms part of the Insightful Technology Communications Surveillance Solution portfolio.
Modular Zoom Recording Solutions
Securely record all of your conversations with the Zoom Recording Solutions to ensure accurate record keeping and regulatory compliance, It’s Cloud based - turn it on with a click. No hardware needed.
Replay calls instantly in the web portal
Flexible retention periods
Strict user permission controls
PCI DSS, Dodd-Frank, GDPR, KYC, MiFID II, HIPAA compliant and more
Soteria™ Intelligent Cloud
Enrich call recordings with Voice AI, improve customer experience and enable proactive compliance.
Automatic call transcriptions
Line-by-line sentiment analysis
Notifications of negative calls and keyword alerts customisable by you
Advanced API for integration of call data in BI tools and apps
Call and AI data dashboards and reports
Capture all Zoom voice into the compliant Soteria™ Zoom Recording Solutions Platform. We capture internal & external voice including federated.
External Voice PSTN
Capture all Zoom external federated & PSTN voice into the compliant Soteria™ Platform. We capture internal & external voice including federated.
Capture all Zoom video into the compliant Soteria™ Platform. We capture internal & external video including federated.
Capture all Zoom desktop & application sharing into the compliant Soteria™ Platform. We capture internal & external desktop & application sharing including federated. This include Whiteboards, lets just say if you can share it we capture it.
Capture all Zoom Instant Messaging into the compliant Soteria™ Platform. We capture internal & external Instant Messages including federated.
In real-time, Soteria™ offers you a single-pane view of any communication, with fully-customisable role-based dashboards, and a permissions hierarchy to manage user access. Trade reconstructions can be created instantaneously, and collated information around a topic or event can be viewed remotely in a containerised manner.