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The Fusion Glass service is our core compliance portal product and easily bolts on to our Fusion grid and Fusion deliver products. You have the ability to Search all Cisco communication data, playback, download, audit and perform eDiscovery and workflow.

Whether on premise, in the cloud or hybrid environment, the Insightful Technology platform can be deployed in as little as a couple of hours. Fusion provides silo-free, real-time capture of Cisco communication data.

Fusion Glass has the following modules

SEARCH, PLAYBACK & DOWNLOAD, EDISCOVERY, WORKFLOW, SURVEILLANCE, CASE MANAGEMENT, AUDIT & EVIDENTIAL WEIGHT.

Fusion Glass

Fusion Glass  is modular so you can start with the  Search & Playback and add Modules later.

SEARCH
Whether you are searching for a single keyword, communications from an individual or a single email, our advanced search will enable you to find exactly what you're looking for, with minimal effort.

PLAYBACK & DOWNLOAD
Playback from within the secure Fusion Glass Portal or download any of your communications data instantly. 

EDISCOVERY
eDiscovery provides an end-to-end workflow to preserve, collect, analyse, review, and export content.

WORKFLOW
Configure your own workflow and settings based on triggered alerts found in the content of any processed communications

SURVEILLANCE
Surveil all your data and apply user customisable lexicon key word and phrase based alerting in real-time.

 

CASE MANAGEMENT
Manage multiple concurrent cases with different case teams.

AUDIT
Audit ensures that all actions made within the system are tracked to evidence good process and best practises.

EVIDENTIAL WEIGHT
Our system has in-built immutability and integrity checking that ensures your data maintains evidential weight.