
Advanced Voice Analytics
Unrivalled Transcription Accuracy
Some of the world’s largest institutions rely on Insightful Technology Speech Analytics. Powered by Fusion AI & Analytics, we put unmatched transcription and comprehension accuracy at your fingertips. Accurately process voice with complete speaker separated transcription for 100% of customer interactions.
- AI-driven conversational themes
- Push-button root cause analysis
- Emerging trends on categories and unlimited terms
- Sentiment analysis and core on every interaction and more.
Modular Financial Compliance
Data Collection, Archive, Advanced Search & Analytics
Capable of recalling & presenting all worldwide communication data for analysis In a fully-structured & hierarchical way complex keyword & phrase searching algorithms, proactive alarming, and voice-to-text transcription & translation