Trade reconstruction
build and manage investigation or case reconstruction data in a virtual case file. Regulators and validated 3rd parties can gain access to the virtual case via a time-lapsed login and password.
Holistic Surveillance
You can configure your own workflow and settings based on triggered alerts found in the content of any processed communications
Behaviour
eDiscovery provides an end-to-end workflow
to preserve, collect, analyse, review, and export content.
Trade Match
eDiscovery provides an end-to-end workflow
to preserve, collect, analyse, review, and export content.
Best Execution
Surveil all your data and apply user customisable lexicon key word and phrase based alerting in real-time. Manage multiple concurrent cases with different case teams.
Reporting & Analytics
Stay ahead of consumer or employee grievances using the Soteria inbuilt reporting tools.
Advanced Voice Analytics
Unrivalled Transcription Accuracy
Some of the world’s largest institutions rely on Insightful Technology Speech Analytics. Powered by Fusion AI & Analytics, we put unmatched transcription and comprehension accuracy at your fingertips. Accurately process voice with complete speaker separated transcription for 100% of customer interactions.
Transcription analysis includes:
- AI-driven conversational themes
- Push-button root cause analysis
- Emerging trends on categories and unlimited terms
- Sentiment analysis and core on every interaction and more.
