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Capable of recalling & presenting all worldwide communication data for analysis In a fully-structured& hierarchical way complex keyword  & phrase searching algorithms, proactive alarming, and voice-to-text transcription & translation

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Trade reconstruction

build and manage investigation or case reconstruction data in a virtual case file. Regulators and validated 3rd parties can gain access to the virtual case via a time-lapsed login and password.

Holistic Surveillance 

You can configure your own workflow and settings based on triggered alerts found in the content of any processed communications

Behaviour

eDiscovery provides an end-to-end workflow
to preserve, collect, analyse, review, and export content.

Trade Match

eDiscovery provides an end-to-end workflow
to preserve, collect, analyse, review, and export content.

Best Execution

Surveil all your data and apply user customisable lexicon key word and phrase based alerting in real-time. Manage multiple concurrent cases with different case teams.

Reporting & Analytics

Stay ahead of consumer or employee grievances using the Soteria inbuilt reporting tools.

soteria
Automated-Speech-to-Text-Transcription-Software

Advanced Voice Analytics

Unrivalled Transcription Accuracy

Some of the world’s largest institutions rely on Insightful Technology Speech Analytics. Powered by Fusion AI & Analytics, we put unmatched transcription and comprehension accuracy at your fingertips. Accurately process voice with complete speaker separated transcription for 100% of customer interactions.

Transcription analysis includes:

- AI-driven conversational themes
- Push-button root cause analysis
- Emerging trends on categories and unlimited terms
- Sentiment analysis and core on every interaction and more.

Book A Demo Today