Banks must seize control of their dangerous data silos

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Banks must seize control of their dangerous data silos – The AI Journal Remaining compliant in today’s financial services industries requires a comprehensive surveillance function. Every call, message and communication between employees, customers and trading partners must be captured, stored and monitored to illustrate compliance.  As regulatory requirements have become more demanding, many banks have sought to plug gaps in … Read More

Bloomberg integrates with Insightful Technology to cover ‘explosion’ of communication channels”,

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Bloomberg’s Compliance Solutions unit, which includes Bloomberg Vault, has made a strategic investment in London-based Insightful Technology and will integrate with Insightful’s Soteria compliance and surveillance system. This pairing comes as firms have seen an expansion in remote work and accompanying complexity in data from a growing suite of communication channels, says Nader Shwayhat, global head of compliance, voice, and … Read More

What’s Up with Employees Using WhatsApp?

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What’s Up with Employees Using WhatsApp? Author: Leigh Moody, Chief Commercial Officer, Insightful Technology The eyewatering $125 million fine imposed by SEC upon JPMorgan Chase at the end of last year, left many organisations pausing for thought about how their employees are using messaging platforms such as WhatsApp to conduct business. Further fuel was added to the fire at the … Read More

Why You Need Data Quality to Demonstrate Value

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TECHNOLOGY Why You Need Data Quality to Demonstrate the Value of New Technology Investments Why You Need Data Quality to Demonstrate the Value of New Technology Investments 1By Leigh Moody, Chief Commercial Officer at Insightful Technology Why You Need Data Quality to Demonstrate the Value of New Technology Investments 2Leigh Moody, Chief Commercial Officer, Insightful Technology On the face of … Read More

Soteria™ Teams Recording Certified By Microsoft

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Insightful Technology Soteria™ Certified by Microsoft for Regulatory Compliant Monitoring and Recording of Teams Interactions Enterprise Intelligence Platform One of Only 10 Certified Policy-Based London October 2021: Insightful Technology, creator of the market-leading Soteria™ Enterprise Intelligence platform, that enables holistic surveillance, compliance and governance, is one of only 10 premier expert providers worldwide to be certified for policy-based recording solutions for … Read More

Can You Prove Risk-Based eComms Surveillance Outcomes Have Merit?

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Author: Robert Houghton, Founder, CTO and Technical Evangelist at Insightful Technology The elephant in the room whenever a discussion turns to risk-based surveillance is the fact that many Compliance Officers do not have complete confidence in their data. There are currently no parameters from the regulators of the financial sector to permit risk-based surveillance, yet still the approach is carrying … Read More

Compliance Officers Need to Prove Risk-Based eComms Surveillance Outcomes Have Merit

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Insightful Technology Urges Compliance Officers to Prove Risk-Based eComms Surveillance Outcomes Have Merit at XLoD Global Lead Sponsor Will Join Major Financial Institutions and Consultancies to Focus on Fixing Data Quality Issues that Impede Regulatory Compliance     LONDON 25th OCTOBER 2021 Insightful Technology is advising financial institutions planning to pivot to a risk-based electronic communications (eComms) surveillance, to begin … Read More

Insightful Technology launches Audio Assure voice infrastructure monitoring solution

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Insightful Technology has launched Audio Assure, a product that enables fully-automated agnostic voice infrastructure monitoring, integrity checking and line utilisation, including features for recorder availability, line quality monitoring and CDR reconciliation.  Insightful says that this, together with full integrated reporting that meets both regulatory and operational requirements, has generated initial client feedback that highlights significant cost savings, while increasing resource … Read More

Insightful Technology Launches New Feature-Rich Version of Compliance & Surveillance Platform, Soteria

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London-based Insightful Technology, a multimedia-focused FinTech provider, has embarked upon a major development and launch of its flagship compliant communications capture and intelligence solution, Soteria. A progression from the original technology that launched in 2011 as the world’s first Mobile Network Operator voice and SMS recording solution via Truphone, the subsequently developed Software-as-a-Service (SaaS) platform was first taken to market … Read More

Insightful Technology and DoubleEdge Partner to Deliver Disruptive Regulatory Communication Compliance and Cognitive SaaS, Soteria, to Financial Services

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Compliant voice, e-communications and cognitive services disruptor, Insightful Technology, has agreed a new partnership with agile IT and unified communications provider, DoubleEdge, as part of their growing activity in the Financial Technology marketplace. The alliance has already been celebrated with an early customer acquisition, for deployment in September.       Insightful’s Soteria platform is currently used by 9 of the top 12 global … Read More