Soteria™ ZOOM Unified Call Recording
Zoom is slowly becoming the collaboration platform of choice for organisations large and small. Not only does it enable internal teams to collaborate, but through its ability to seamlessly connect with the telephone network, it is fast the de-facto corporate communication platform supporting both Unified Communications and Contact Centres.
We make it possible for organisations to record Zoom Calls and Meetings including Zoom Chat messages. Automatic recording of every call and conversation on Zoom.
Soteria™ Captures everything.
Soteria™ The Compliant Zoom capture solution.
Capture all Zoom voice into the compliant Soteria™ Platform.
We capture internal & external voice including federated.
Soteria™ Zoom Unified Call Recording
Securely record all of your conversations to ensure accurate record keeping and regulatory compliance.
It’s Cloud based - turn it on with a click. No hardware needed.
Replay calls instantly in the web portal
Flexible retention periods
Strict user permission controls
PCI DSS, Dodd-Frank, GDPR, KYC, MiFID II, HIPAA compliant and more
Soteria™ Intelligent Cloud
Enrich call recordings with Voice AI, improve
customer experience and enable proactive compliance.
Automatic call transcriptions
Line-by-line sentiment analysis
Notifications of negative calls and keyword alerts customisable by you
Advanced API for integration of call data in BI tools and apps
Call and AI data dashboards and reports