Cover Google Workspace
We capture Gmail, Google Docs, Google Drive, Google Meet and Google Chat. Save expensive storage costs with our deduplication engine.
Use powerful analytics
Search, categorise and analyse interactions from Google Workspace for rapid insights and trade reconstruction.
Automated compliance
We process your collected data into an automated secure archive to meet your regulatory and compliance needs.
Improve oversight and efficiency
Automate compliance processes, streamline investigation and use intuitive dashboards to address compliance issues.
Deduplication explained
Data deduplication is a process that eliminates excessive copies of data and significantly
decreases your storage capacity requirements.
Deduplication can be run as an inline process as the data is being written into the storage system
and/or as a background process to eliminate duplicates after the data is written to disk.
Take advantage of advanced voice analytics
You need unrivalled transcription accuracy
Some of the world’s largest institutions rely on our speech analytics. With our Fusion AI analytics, you have unmatched transcription and comprehension accuracy at your fingertips. You can accurately process voice recordings into complete speaker-separated transcriptions of all your customer interactions.
- AI-driven conversational themes
- Push-button root cause analysis
- Emerging trends on categories and unlimited terms
- Sentiment analysis and core on every interaction and more.
Want to capture more than just Google Workspace using over 160 data sources?