Soteria™ Microsoft Teams Recording 

The SoteriaTM Microsoft Teams Recording Solution by Insightful Technology enables recording of your audio and video calls, IM/Chat, Screen sharing and file transfer.

Insightful Technology offers a portfolio of compliance and holistic surveillance solutions that address the need to improve business performance and increase operational efficiency. The SoteriaTM portal features like search, playback, transcription, and translation provides many business benefits.

The Insightful Technology MS Teams Recording Solution global recording platform makes it ideal for extending compliance and/or communications surveillance capabilities to a platform like Microsoft Teams.

Insightful Technology offer a fully certified by Microsoft Teams Recording Solution. We are 1 of 10 enterprise level recording solutions that have achieved this status and partner with Microsoft directly to offer one of the best Teams compliance solutions on the market.  See our Certification with Microsoft here


Modular Teams Recording Solutions

Securely record all of your conversations to ensure accurate record keeping and regulatory compliance, It’s Cloud based - turn it on with a click. No hardware needed.

Replay calls instantly in the web portal
Flexible retention periods
Strict user permission controls
PCI DSS, Dodd-Frank, GDPR, KYC, MiFID II, HIPAA compliant and more
Instant search

We have Teams recording capabilities worldwide with our cloud recorders located in the US, EMEA and Asia Pacific.
The Soteria Microsoft Teams Recording Solution enables automatic recording of everything on Microsoft Teams and stores and encrypts data enabling  Surveillance on all communications.

Soteria™ Intelligent Cloud

Enrich call recordings with Voice AI, improve customer experience and enable proactive compliance.

Automatic call transcriptions
Line-by-line sentiment analysis
Notifications of negative calls and keyword alerts customisable by you
Advanced API for integration of call data in BI tools and apps
Call and AI data dashboards and reports

Voice Capture

Capture all Microsoft Teams voice into the compliant Soteria™ Platform.
We capture internal & external voice including federated.

External Voice PSTN

Capture all Microsoft Teams external federated  & PSTN voice into the compliant Soteria™ Platform.
We capture internal & external voice including federated.

Video Capture

Capture all Microsoft Teams video into the compliant Soteria™ Platform.
We capture internal & external video including federated.

Desktop sharing

Capture all Microsoft Teams desktop & application sharing into the compliant Soteria™ Platform. We capture internal & external desktop & application sharing including federated. This include Whiteboards, lets just say if you can share it we capture it.

Instant Messaging 

Capture all Microsoft Teams Instant Messaging into the compliant Soteria™ Platform. We capture internal & external Instant Messages including federated.

The Portal

In real-time, Soteria™ offers you a single-pane view of any Teams communication, with fully-customisable role-based dashboards, and a permissions hierarchy to manage user access. Trade reconstructions can be created instantaneously, and collated information around a topic or event can be viewed remotely in a containerised manner.

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