What We Capture
We Capture Voice, Video, IM & Meetings. Capture everything in Zoom
Powerful Analytics
Search, categorize and analyse interactions from Zoom for rapid insights and trade reconstruction.
Automated Secure Archive
We can process your collected data into a secure archive to meet your regulatory and compliance needs.
Improved Oversight and Efficiency
Automate compliance processes, streamline investigation, and use intuitive dashboards to address compliance issues.
Record All Communication Modes
Capture voice, chat, video, screen activities, and content from Zoom
clients and Zoom-enabled devices.
Search & Alert
Zoom data instantly searchable and transcribed to allow keyword and key phrase alerting via SMS, Email or Phone
eDiscovery & Workflow
eDiscovery provides an end-to-end workflowto preserve, collect, analyse, review, and export content.
Surveillance & Case Management
Surveil all your data and apply user customisable lexicon key word and phrase based alerting in real-time. Manage multiple concurrent cases with different case teams.
Advanced Voice Analytics
Unrivalled Transcription Accuracy
Some of the world’s largest institutions rely on Insightful Technology Speech Analytics. Powered by Fusion AI & Analytics, we put unmatched transcription and comprehension accuracy at your fingertips. Accurately process voice with complete speaker separated transcription for 100% of customer interactions.
Transcription analysis includes:
- AI-driven conversational themes
- Push-button root cause analysis
- Emerging trends on categories and unlimited terms
- Sentiment analysis and core on every interaction and more.
Want to capture more than just Zoom over 160 data sources captured
