Webex compliance recording
Use our Webex compliance recording solution to capture your business’ Webex messages, images, screen shares and calls for monitoring and surveillance purposes.
It’s important to know that your business isn’t being compromised and your brand harmed by what’s being said by your people on this popular app. Our Webex compliance recording solution can help your compliance team spot misbehaviour or inappropriate activity.
To find out more, get in touch with the Insightful team.
Webex recording
Why you need this solution
If you’re concerned about your staff’s internal communications and their communications with customers using Webex, the easy way to monitor and automatically surveil activity is using our Webex compliance recording solution.
You’ll have a single-view portal where you can set triggers and alerts for your compliance team to monitor activity.
Webex compliance recording
Webex recording compliance benefits
Record all Webex communications channels
Capture voice, messages, images and content from Webex clients and Webex-enabled devices.
Use powerful transcription and analytics
Search, transcribe, categorise and analyse interactions from Webex for rapid insights and analysis.
Maintain robust data governance of Webex recording
Securely archive, retrieve and control recorded Webex interactions – and erase them when further retention is no longer needed.
Improve oversight and efficiency
Automate compliance processes, streamline investigations and use intuitive dashboards to proactively address compliance issues.
Insightful Technology
Why work with Insightful Technology
We help businesses manage their communications like Webex securely and confidently through advanced data archiving, surveillance and e-discovery solutions. Our technology streamlines compliance workflows, reduces risk and delivers the visibility needed to meet evolving regulatory and legal obligations.
Proven track record
Based right at the heart of the City of London next to the Bank of England, we’ve been developing and implementing technology solutions for over ten years.
End-to-end compliance, surveillance and risk mitigation solutions
From data modelling, data capture and compliant, secure archiving to automated risk detection, we cover every aspect of regulatory compliance.
Large global footprint of existing clients
Businesses trust us, and we also have an ongoing partnership with Bloomberg that started in 2022.
Global platform
Ensuring we can deliver our service and solution, designed to suit your business, in any country, region or jurisdiction for regulatory data localisation.
Stay secure and private
With enterprise-grade encryption and storage in fully compliant, jurisdiction-specific vaults (Insightful private cloud, public and hybrid cloud).
Our certifications
These include SOC 2 Type 2, BS 10008, ISO/IEC 27001, ISO 9001:2015, ISO 22301, Cyber Essentials Plus and HIPAA.
Webex compliance frequently asked questions
How does compliant Webex recording ensure adherence to global regulatory requirements?
We can customise our Webex compliance recording solution to suit your regulatory jurisdiction. All records are auditable for regulatory reporting as required.
What controls are in place to manage data retention, access and deletion in line with compliance policies?
You can set data retention periods and legal hold to suit your jurisdiction. All Webex recordings are retained in an evidential-weight vault.
In what ways does automated recording and analytics help compliance teams proactively identify risks or breaches?
By monitoring activities and communications on Webex, your compliance team can see in real time if anyone is saying something they shouldn’t be saying. Our Webex compliance recording solution is also compatible with our case management tool, where threads can be followed for regulatory purposes.
How does the platform support secure storage and governance of recorded Webex communications across different jurisdictions?
Our digital communications governance and archive solution, FUSION, is a globally distributed processing grid that integrates with over 240 data sources while meeting the regulatory requirements of our chosen jurisdiction or jurisdictions.
If you’d like to discuss our Webex compliance recording solution, get in touch with our team.