Webex compliant capture

Capture voice, video, instant messaging (IM) and meetings. Powered by Insightful Technology



Cover Webex

We Capture all activities on Webex, including voice, video, IM and meetings.

Use powerful  analytics

Search, categorise and analyse interactions from Webex for rapid insights and trade reconstruction.

Automate compliance

We can process your collected data into an automated secure archive to meet your regulatory and compliance needs.

Improve oversight and efficiency

Automate compliance processes, streamline investigation and use intuitive dashboards to address compliance issues.

Search and set alerts

Have Webex data instantly searchable and transcribed to allow keyword and key phrase alerting via SMS, email or phone.

Record all communication modes

Capture voice, chat, video, screen activities from Webex clients and Webex-enabled devices.

Run eDiscovery and workflow

eDiscovery provides an end-to-end workflow to preserve, collect, analyse, review and export content.

Surveil and manage cases

Surveil all your data and apply user customisable lexicon keyword and phrase-based alerting in real time. Manage multiple concurrent cases with different case teams.


Take advantage of advanced voice analytics

You need unrivalled transcription accuracy

Some of the world’s largest institutions rely on our speech analytics. With our Fusion AI analytics, you have unmatched transcription and comprehension accuracy at your fingertips. You can accurately process voice recordings into complete speaker-separated transcriptions of all your customer interactions.

- AI-driven conversational themes
- Push-button root cause analysis
- Emerging trends on categories and unlimited terms
- Sentiment analysis and core on every interaction and more.

Want to capture more than just Webex using over 160 data sources?

Book A Demo Today