Record mobile channels with Movius
Record mobile channels like SMS, WhatsApp, WeChat, Line and voice using the synergy of the Movius MultiLine™ solution and Insightful Technology to stay compliant.
Our solution is a mobile channels recording solution that works with Movius MultiLine™ and captures calls, SMS and instant messages.
With our Movius mobile recording solution, you can:
Record mobile channels
Capture mobile calls, landline calls, SMS, WhatsApp, WeChat, Line and iMessage.
Use powerful transcription and analytics
Search, transcribe, categorise and analyse interactions from Movius MultiLine™ for rapid insights and analysis.
Maintain robust data governance of Movius recording
Securely archive, retrieve and control recorded interactions of Movius MultiLine™ – and erase them when further retention is no longer needed.
Improve oversight and efficiency
Automate compliance processes, streamline investigations and use intuitive dashboards to proactively address compliance issues.
Powered by Movius and Insightful Technology
Record mobile channels with Movius and engage customers on their terms, not yours.
Your customers want to speak to their advisors in a way that suits them, when it suits them.
Staying compliant across multiple communications channels however is often difficult and comes with added risk.
That’s why deploying Movius recording and Insightful Technology secure storage is a win-win for you and your customer. It means your advisors and agents can communicate compliantly with their customers using their favoured ‘personal’ comms channel, and your business can win more by offering a high-quality customer experience. All this whilst staying 100% compliant and reducing risk.
