Soteria™ Microsoft Teams Call Recording
Microsoft Teams has rapidly become the collaboration platform of choice for organisations large and small. Not only does it enable internal teams to collaborate, but through its ability to seamlessly connect with the telephone network, it is fast becoming the de-facto corporate communication platform supporting both Unified Communications and Contact Centres.
We make it possible for organisations to record Microsoft Teams Calls and Meetings including Desktop sharing and Instant messages. Our connector into MS Teams enables you to record both voice and video across internal and external calls, MS Teams meetings & IM.
We have Teams recording capabilities worldwide with our cloud recorders located in the US, EMEA and Asia Pacific.
End not knowing on Microsoft Teams
Automatic recording of every call and conversation on Microsoft Teams.
Soteria™ Captures everything.
Soteria™ The Compliant Teams capture solution.
Capture all Microsoft Teams voice into the compliant Soteria™ Platform.
We capture internal & external voice including federated.
Soteria™ Microsoft Teams Unified Call Recording
Securely record all of your conversations to ensure accurate record keeping and regulatory compliance.
It’s Cloud based - turn it on with a click. No hardware needed.
Replay calls instantly in the web portal
Flexible retention periods
Strict user permission controls
PCI DSS, Dodd-Frank, GDPR, KYC, MiFID II, HIPAA compliant and more
Soteria™ Intelligent Cloud
Enrich call recordings with Voice AI, improve customer experience and enable proactive compliance.
Automatic call transcriptions
Line-by-line sentiment analysis
Notifications of negative calls and keyword alerts customisable by you
Advanced API for integration of call data in BI tools and apps
Call and AI data dashboards and reports