Soteria™ Webex Recording Solutions
The Insightful Technology Webex recording solutions enhance an organisation’s ability to utilise remote meetings and sharing of content and still meet their regulatory, compliance and information security requirements.
More and more these days remote meeting platforms such as Webex are the platform of choice for meetings within organisations large and small. Not only does it enable internal teams to collaborate, but through its ability to seamlessly connect with the telephone network, it is fast the de-facto corporate meeting platform.
Insightful Technologies Webex Recording Solution makes it possible for organisations to record Meetings including Chat messages from a global platform that collects and processes the data into a secure archive solution. With automatic recording of every call and conversation on Webex your organisation can be confident it is meeting its requirements.
The Webex recording solution forms part of the Insightful Technology Communications Surveillance Solution portfolio.
Modular Webex Compliance Solutions
Securely record all of your conversations to ensure accurate record keeping and regulatory compliance, It’s Cloud based - turn it on with a click. No hardware needed.
Replay calls, IM & Meetings instantly in the web portal
Flexible retention periods
Strict user permission controls
PCI DSS, Dodd-Frank, GDPR, KYC, MiFID II, HIPAA compliant and more
Soteria™ Intelligent Cloud
Enrich call recordings with Voice AI, improve customer experience and enable proactive compliance.
Automatic call transcriptions
Line-by-line sentiment analysis
Notifications of negative calls and keyword alerts customisable by you
Advanced API for integration of call data in BI tools and apps
Call and AI data dashboards and reports
Capture all Webex meetings into the compliant Soteria™ Platform. We capture internal & external voice including federated.
External Meeting Voice PSTN
Capture all Webex meeting external federated & PSTN voice into the compliant Soteria™ Platform. We capture internal & external voice including federated.
Video Meeting Capture
Capture all Webex video into the compliant Soteria™ Platform. We capture internal & external video including federated.
Meeting Instant Messaging
Capture all Webex meeting Instant Messaging into the compliant Soteria™ Platform. We capture internal & external Instant Messages including federated.
Capture everything in Webex into the compliant Soteria™ Platform. Its cloud based turn it on with a click. No hardware needed.
In real-time, Soteria™ offers you a single-pane view of any communication, with fully-customisable role-based dashboards, and a permissions hierarchy to manage user access. Trade reconstructions can be created instantaneously, and collated information around a topic or event can be viewed remotely in a containerised manner.