A law firm was struggling to create reports for clients and partners due to the data being stored in multiple places and many workflows being entirely manual.

This approach also had a high operational cost which was dragging on the firm’s profitability.

Key challenges

• Data located in various third-party applications which required employees to pull out data manually
• Creating high quality client and partner reports difficult and time consuming
• Data stored in various databases requiring leading to high support and third-party maintenance costs
• High operational cost

Our solution

A OneSource client-defined data model which integrated with third-party platforms, deployed across the firm

Benefits

With streamlined processes and more accurate data and report, the firm managed to identify missed revenue, resulting in a gain of 11%.

This, combined employees increasing their billable hours with clients meant that the OneSource deployment had a pay-back of just 18 months.